Terms of purchase
Introduction
The contract made on the basis of this document will not be recorded (it will not be accessible afterwards, the conclusion of the contract is evidenced by the order data). It will be concluded only in electronic form, it is not a written contract (juridical act is
performed by implied conduct), it is written in English and it does not refer to a code of conduct. If you have questions about the operation of the webshop and your order process, please contact us via the contact details provided.
The effect of this General Terms and Conditions extends to the contractual relationships of the provider’s (https://landsknechtemporium.com/ ) and subdomains. This „general terms and conditions” is available on the following webpage: https://landsknechtemporium.com/shop_help.php?tab=terms
and can be downloaded and printed via the following link: https://landsknechtemporium.com/shop_help.php?type=terms
Definitions:
- User: Any natural or legal person or organization that uses the services of the Service Provider shall enter into a contract with the Service Provider.
- Consumer: A User who is a natural person acting outside his or her profession, self-employment, or business.
- Business: A person pursuing an occupation, self-employment, or business.
- Provider: A natural or legal person or an entity without legal personality providing an information society service, which provides a service to the User and concludes a contract with the User.
Contents
- DATA OF THE PROVIDER
- BASIC PROVISIONS
- REGISTRATION, PURCHASE
- AVAILABLE PRODUCTS AND SOFTWARE
- PROCESS OF ORDER
- ORDER PROCESSING AND FULFILMENT
- WAIVER CLAUSE
- WARRANTIES AND LIABILITIES
- PROCEDURE IN CASE OF RIGHT OF GUARANTY (FOR CONSUMER USERS)
- OTHER REGULATION
- COMPLAINT HANDLING PROCEDURES (FOR CONSUMER QUALIFIEDUSERS)
- INTELLECTUAL PROPERTY RIGHTS
- PRIVACY POLICY
- Name of the Service Provider: Landsknecht Emporium Kft.
- Registered Office (and official place of raising claims): 4251 Hajdúsámson, Szamóca u. 8.
- Contacts of the Provider
- Regularly used electronic mailing address for contacting users: info@landsknechtemporium.com
- Telephone number: +36-20/4057489
- Company registry number: 09 09 026048
- Tax number: 24941176-2-09
- EU Tax number: HU24941176
- Name of the registry authority: Debreceni Törvényszék Cégbírósága
- Language of contract: English
- Name and address of the domain provider:
- UNAS Online Kft.
- H-9400 Sopron, Kőszegi út 14.
- https://hosting.unas.hu/
- unas@unas.hu
- +36-99/200-200
2.1. Issues not regulated in the current Articles and the interpretation of These
Articles are the points of the present Terms of Use and Conditions are governed by
Hungarian law, with particular regard to the provisions of Act V of 2013 of the Hungarian Civil Code (“Civil Code”) on certain aspects of electronic commerce services and information society services from the 2001 Act CVIII (E-commerce law) and the detailed regulations on consumer-business contracts of Government Decree 45/2014. (II. 26.). The mandatory provisions of the relevant legislation shall apply to the Parties, without any special clause.
2.2. These Articles are the points of the present Terms of Use and Conditions are effective law since 5th March 2024 and remain in force until revocation. The Service Provider has the right to unilaterally amend the Articles (circumstances that may lead to change: change in shipping cost, change in legislation, business interest, changes in company). The Service Provider publishes the modifications on the website, and registered/prior customers are notified of the modifications via email. The modifications do not affect previously concluded contracts, the changes are not retroactive.
2.3. The Service Provider reserves all rights in connection with the content and dissemination of the website and webpages. It is absolutely forbidden to download, store (electronically), process, or sell any content published in the website or any aspect of the content without the written consent of the Service Provider.
3.1. The User is obliged to provide his/her real data at the time of purchase/registration. In the event of false personally identifiable information provided during purchase/registration, the resulting electronic contract will be considered void. The Service Provider disclaims any liability if the User makes use of its services on behalf of another person with the data of another person.
3.2. The Service Provider shall not be liable for delivery delays or other problems or errors due to incorrect and/or inaccurate data provided by the User. However, the Service Provider informs users that, after a consultation with the User and the clear identification of the User, incorrectly entered data in the order can be corrected to ensure successful billing and fulfilment.
3.3. The Service Provider shall not be liable for any damages resulting from the User forgetting his/her password or the access of unauthorized persons for any reason not attributable to the Service Provider (if registered on the site).
4.1. Displayed products can only be ordered online. The prices on the web shop are displayed in EUR and
4.1.1. for unregistered users with VAT excluded (net prices are shown),
4.1.2. for registered users include the statutory VAT (gross prices are shown),
However, they do not include home delivery charges. No separate packaging costs will be charged.
4.2. In the webshop, the Service Provider details the name and description of the product. The images shown on the product data-sheet may be different from the actual ones and may be used for illustration purposes.
4.3. If there is a product on sale, the Service Provider should inform the User about the sale and its exact duration.
4.4. If the wrong price is displayed on the website – despite the due diligence of the Service Provider – and the price is obviously incorrect, the Service Provider is not required to confirm the product at the wrong price, especially if there is a significant difference. For example, if the price is set at EUR 0 or EUR 0.01 because of a system error, then the Service Provider shall not be obliged to deliver the product at the incorrect price but may offer the delivery at the correct price, in the knowledge of which the Customer may refuse to make the purchase. In accordance with the case law of the Hungarian judiciary, a significant difference is generally considered to be a deviation of at least 50% in a positive or negative direction from the market value of the given product or service. However, consumers are informed that the concept of striking value imbalance (Section 6:98 of the Civil Code) is not precisely defined by law.
4.5. In the case of a defective price as described in Section 4.4, there will be a noticeable mismatch between the true and the indicated price of the product that the average consumer will immediately notice. Pursuant to Act V of the Civil Code of 2013 (Civil Code), the contract shall be created by the mutual and unanimous expression of the will of the parties. If the parties are unable to agree on the terms of the contract, i.e. there is no mutually agreed statement on the will of the parties, it is not possible to speak of a valid contract that would give rise to rights and obligations. On this basis, an order that has been confirmed at the wrong/erroneous price is considered to be null and void.
5.1. After the registration the User will be able to sign in to the webshop / or the user can start using the webshop without registration. The User can put products in his/her basket without a registered account, but can not make an order.
5.2. The User sets the number of the product/products to buy.
5.3. The User places the selected products in the basket. Users can view the basket content at any time by clicking the "basket" icon.
5.4. If the User do not want to buy more products, he/she should check the number of products he/she wants to buy. The user can click the "delete - X"; icon to clear the basket content. To finalize the quantity, he/she should click on the "Modify" icon.
5.5. The User fills the delivery address and then selects the delivery/payment method, for which the following types are accepted by Service Provider:
5.5.1. Payment methods:
Bank transfer: The User must transfer the value of the ordered products to the bank account in the confirmation email in no more than 14 days after making his/her order. After crediting the amount to the Service Provider's bank account, the User is entitled to receive the product(s) in the manner specified by him/her.
Online by credit card with Barion: Online bank card payments are made through Barion's system. The bank card data will not reach the merchant. Barion Payment Zrt., which provides the service, is an institution under the supervision of the Magyar Nemzeti Bank, license number: HEN-I-1064/2013.
The User has the possibility to pay the total value of the order online, by credit card through the secure payment system of the financial service provider used by the Service Provider.
PayPal: The User can pay the price of the product through PayPal’s secured payment system:
The method of purchase with PayPal:
The details of the transaction appear on the left side of the website, and the two choice opportunities on the right side of the website:
- If the User has a PayPal account, after logging in to his account, he/she should see part of the pre-given bank card information and the payable price. If more than one bank card is given, then the User has to choose the one he/she wants to pay with. After that, the User has to click on the Pay Now sign. When the payment is finished the website redirects the User to the webshop’s homepage.
- If the User doesn’t have a PayPal account, then he/she has the opportunity to fill out a form and pay with a Guest PayPal access, without any need for registration in PayPal’s system. The form needs the following information (most of them are required to fill in): Country, Card number, Payment Types, Expiration date, credit card expiration date in mm / yyyy, CSC/CSC code (the three-digit security code on the back of the card, right above the signature field), First name, Last name, Address line, City–State/Province/Region, Postal code, Telephone
The User should enter a real phone number where his/her bank can reach him/her if needed. The country code and area code must be provided.
Email address (a confirmation of payment will be sent to the email address provided here)
When the User has filled all the fields, he/she should press the "Review and Continue button at the bottom of the page. There the User can double-check the details, the amount to be paid, and the order. If everything is OK, confirm the transaction. Within seconds, the User will receive an email notification of a successful transaction, and at the same time, the Service Provider will receive a notification of a successful payment and begin processing your order.
5.5.2. Shipping costs are listed under the Shipping Tab in the Web Shop
5.6. If there is a lack or imperfection in connection with the products or prices in the webshop, the Service Provider reserves the right for correction. In such a case Service Provider informs the Customer about the new data immediately after the recognition or modification. Afterward, the Customer can confirm the order again or has a chance to rescind the contract.
5.7. The total sum contains all the charges according to the totalizing of the order and the letter of confirmation. The bill is included in the package. The Customer is obliged to check the package at delivery before the courier and in case of possible damage to products or packaging, he/she is obliged to request a record and in case of damage, the package is not obliged to take over. Subsequent, non-recorded complaint by the Customer is not accepted by the Service Provider! The Customer is notified about the expected delivery date and time by the shipping company chosen at the time of placing his/her order.
5.8. Once the User has entered the data, he/she can submit the order by clicking on the "Order" button or can check the details provided before, add a comment to the order, or send the Service Provider an email if the User wishes to add additional information to his/her order.
5.9. By clicking the „Order” button, the User acknowledges that his payment obligation arises.
5.10. Correcting Input Bugs: The User can return to the previous phase before completing the order process, where he/she can correct the input data.
In detail: When ordering, it is possible to view or modify the content of the basket, if the basket does not contain the quantity to be ordered, in the input field of the quantity column, the User can enter the quantity to be ordered and press the "Modify" button. If the User wants to delete an item from the basket, he/she can do so by clicking the "X - delete" button. During the order, the User has a continuous opportunity to correct/delete the inputs.
5.11. The User gets an email of confirmation after sending the order, which does not give rise to contract. If this e-mail does not arrive within an expectable timeframe –depending on the profile of the service- or at the latest within 48 hours, the User is relieved of the bid fixity or contractual duty. The order and the confirmation of the order can be considered „arrived” to the Provider or to the User when it is reachable for them. The Provider excludes the blame of confirmation if the confirmation does not arrive in time because the user/customer has given the wrong email address, or the storage pool of the account is full, and can not receive messages, or the confirmation is sorted into the Spam folder due tot he settings of the User.
5.12. The User acknowledges that the confirmation in the previous section is only an automatic confirmation, and does not constitute a contract. The contract is created when the Service Provider notifies the User of the details of the order and its expected fulfillment after another automatic confirmation of the above-mentioned item.
6.1. Orders are processed during opening hours. In addition to the times specified for processing the order, it is possible to place the order after the end of the working day and it will then be processed the next day. The Service Provider's customer service will always confirm by electronic means when the order can be fulfilled.
6.2. The general deadline for delivery is
- 14 working days for orders containing products in stock;
- six months in the case of an order containing products that are not in stock but are shown as „Available for order”. For such products in the webshop, a yellow exclamation mark is shown.
6.3. According to the contract of sale, the Service Provider shall transfer the ownership of the product, and the User shall pay the purchase price and receive the product.
6.4. If the seller is an enterprise and the buyer is a Consumer and the seller undertakes to deliver the item to the buyer, the risk of damage passes to the buyer when the buyer or designated third party takes possession of it. The risk of loss shall pass to the buyer upon purchase if the courier has been instructed by the buyer unless the courier is recommended by the seller.
6.5. If the seller is an enterprise, and the buyer is a consumer, for lack of a distinct agreement of the signatories, the seller (based on this GTC: Service Provider) is obligated to make available the product for the buyer (User), after the conclusion of the contract, but in no more than 30 days.
6.6. If the product is not provided in time by the Service Provider, the User has the right to set a deadline for a replacement. If the seller fails to perform within this grace period, the buyer is entitled to cancel the contract.
6.7. The User is entitled to withdraw from the contract without specifying an additional term, if
- the Service Provider has refused to perform the contract; or
- the contract should have been performed in accordance with the agreement of the parties or due to the recognizable purpose of the service, within a specified period of time and not otherwise.
6.8. If the Service Provider cannot accomplish the contractual obligation because the product/or any of its components are not available, the Service Provider is obliged to inform the User right away and refund the sum paid by the User at once.
7.1. According to the directive 2011/83/ EU of the European Parliament and Commission, regarding rules of contracts between customers and enterprises (Gov. Degree 45/2014) (II.26), the Consumer can rescind in 14 days from the date of delivery and return the ordered product(s) with no explanation. In the absence of this information, the Consumer is entitled to exercise their right of withdrawal within one year. If the Service Provider provides the information within 14 days of the date of receipt of the product or of the conclusion of the contract, but within 12 months, the time limit for withdrawal shall be 14 days from the date of notification of this information.
7.2. The Consumer may exercise his/her right of withdrawal by a clear statement to this effect or by means of the model declaration set out in Annex 2 of Government Decree 45/2014. (II.26.).
7.3. The period for exercising the right of withdrawal shall expire 14 days after the date on which the Consumer or a third party other than the courier designated by the Consumer receives the product.
7.4. The Consumer may exercise the right of withdrawal between the date of conclusion of the contract and the date of receipt of the product.
7.5. The cost of returning the product must be borne by the Consumer, and the Business has not undertaken to bear this cost.
7.6. In the event that the right of withdrawal is exercised, the Consumer will not be charged, other than for the cost of returning the product.
7.7. The Consumer shall have no right of withdrawal in the case of a non-prefabricated product that has been manufactured at the Consumer's request or at the express request of the Consumer, or which is clearly personalized for the Consumer.
7.8. The Consumer may also not exercise their right of withdrawal with respect to:
- 1. a contract for the provision of a service, after the performance of the service has been completed in its entirety, where the Business has begun performance with the Consumer's express prior consent, and where the Consumer has acknowledged that they will lose their right of withdrawal;
- 2. a product or service whose price or charge is subject to fluctuations in the financial market which are beyond the control of the Business, even within the time limit for exercising the right of withdrawal;
- 3. perishable goods or items with a short shelf life;
- 4. in the case of a sealed product that cannot be returned after opening after delivery for health or hygiene reasons;
- 5. in respect of a product which, by its nature, is inextricably linked to another product after its transfer;
- 6. for alcoholic beverages, the actual value of which depends on market fluctuations beyond the control of the undertaking and the price of which was agreed by the parties at the time of the conclusion of the contract of sale but which is not performed until 30 days after the date of conclusion;
- 7. in the case of a business contract where the Business, at the express request of the Consumer, requests the Consumer to carry out urgent repair or maintenance work;
- 8. for the sale or purchase of sealed audio and video recordings and computer software, where the Consumer has opened the packaging after delivery;
- 9. newspapers, magazines, and periodicals other than subscription contracts;
- 10. in the case of contracts concluded at a public auction;
- 11. in relation to a contract about the provision of accommodation other than for residential purposes, transport of goods, car rental services, catering, or services related to leisure activities if the contract provides for a specific date or period of fulfillment;
- 12. in the case of digital content supplied on a tangible medium, where the Business has begun performance with the Consumer's express, prior consent, and at the same time the Consumer has agreed to lose the right of withdrawal after commencement of performance.
7.9. The Service Provider shall refund the paid amount, including the shipping fee, to the Consumer immediately upon receipt of the product/or receipt of the notice of cancellation within the meaning of the above laws, but no later than within 14 days of becoming aware of the cancellation.
7.10. The refund will be based on the same payment method used in the original transaction unless the Consumer explicitly expresses his/her wish for another payment method to be used; the Consumer will not be charged any additional costs as a result of the application of this refund method.
7.11. The Consumer shall return the goods without undue delay, but in any event within 14 days of sending notice of cancellation to the Service Provider to the address provided.
7.12. With regards to the Consumer’s written cancellation, it is sufficient to send the statement of cancellation within 14 days.
7.13. The Consumer meets the deadline for returns if the Consumer returns or sends back the products within 14 days. Returns are deemed to have been completed on time if the Consumer has dispatched the product before the time limit expires and can prove the time of dispatch in a meaningful manner.
7.14. The Consumer shall only bear the direct cost of returning the product unless the Business has undertaken to bear this cost.
7.15. The Service Provider does not have to repay the extra cost to the Consumer if the Consumer chooses a different delivery method that is not the cheapest delivery method.
7.16. Refunds may be withheld by the Service Provider until the goods are received and the Consumer has not provided the Service Provider with proof that they have returned them: the earlier date must be taken into account.
7.17. If the Consumer wishes to withdraw from the contract they shall provide notification by any of the methods given by the Service Provider in writing (using the attached form). For a written communication sent by post, the time of posting is taken into account. In the case of post notice registered postage or package are accepted by the Service Provider. The Consumer can return the ordered products to the Service Provider either by post or via a courier service.
7.18. The Consumer shall only be liable for the depreciation resulting from use beyond the usage required to establish the nature, properties, and operation of the product.
7.19. More information about the regulations detailing the contracts between the Consumer and the business in Gov. Degree 45/2014 (II. 26.) can be found here.
7.20. More information about the 2011/83/EU directive of the European Parliament and Commission can be found here.
7.21. The customers can look up the Service Provider with claims using the contacts here.
7.22. The right of cancellation is only entitled to Users classified as consumers by the Civil Code.
7.23. The right of cancellation does not apply to an enterprise, that is to say, a person engaged in the profession, self-employment, or business.
7.24. The procedure for enforcing the right of cancellation:
7.24.1. If the Consumer wishes to enforce the right of cancellation, then they need to send the declaration about the intention of their cancellation to one of the contact details of the Service Provider.
7.24.2. The Consumer shall exercise their right of cancellation within the time limit if they send the declaration of cancellation within 14 days after receiving the product. In the case of a written cancellation, it is sufficient to send the cancellation statement within 14 days.
In case of notification by post, the date of posting, in case of notification by email or fax, the time of sending the email or fax will be taken into account.
7.24.3. In the event of cancellation, the Consumer is obliged to return the ordered product to the address of the Service Provider without delay, but within 14 days from the notification of the statement of cancellation. The deadline is deemed to be met if the product is sent before the 14-day deadline (meaning it does not have to arrive within 14 days). The Customer shall bear the costs of returning the goods due to the exercise of the right of cancellation.
7.24.4. The Service Provider is not obliged to pay back the additional costs for the Consumer if the Consumer chooses a different transport mode that is not the usual and cheapest mode chosen by the Service Provider. The Consumer can also enforce their right of cancellation between the day of the contract and the day of the receipt of the products.
7.24.5. In case of buying multiple products and the delivery of the products is not on the same day or the ordered products are delivered in multiple parts, the right of cancellation can be enforced in 14 days, counted from the last product or part.
Defective performance
The Service Provider fails to perform properly if the service/product does not meet the quality requirements set out in the contract or by the law at the time of performance. The supplier did not fail to perform the service correctly if the receiver was aware of the error at the time of the conclusion of the contract or should have been aware of the error at the time of the conclusion of the contract.
A contract between a Consumer and a Business shall be null and void if it derogates from the provisions of this Article concerning warranty and security to the detriment of the Consumer.
Several warranty rights apply only to Users who qualify as Consumers under the Hungarian Civil Code.
User as Business: A person who acts in the course of his/her trade, profession, or business.
Liability claim
8.1. In what kind of situation can the User exercise his/her right for a liability claim? The User can exercise a liability claim against the Business, in the event of the improper fulfillment of the contract according to the rules of the Hungarian Civil Code.
8.2. What kind of rights are the Customer's legal due according to the liability claim? The User may - at his or her choice - make use of the following accessory warranty claims: he or she may request repair or replacement unless the fulfillment of the claim chosen by the User is impossible or would involve disproportionate additional costs for the company compared to the fulfillment of other demands. If the User did not, or could not, request the repair or replacement, he or she may request a proportional reduction of the compensation or, as a last resort, may withdraw from the contract. The User can switch from his or her chosen accessory warranty right to another one, but the cost of the switch is borne by the User unless it is justified or the company provides a reason for it.
The Consumer is also entitled - in accordance with the severity of the breach of contract - to request a proportionate delivery of compensation or to terminate the sales contract if
- 1. the company did not carry out the repair or replacement, or did it, but did not carry out partial or complete decommissioning and re-commissioning, or refused to make the goods conform to the contract;
- 2. a repeated performance error occurred, despite the fact that the company attempted to make the goods conform to the contract;
- 3. the performance error is so serious that it justifies an immediate price reduction or the immediate termination of the sales contract
- 4. the business did not undertake to make the goods conform to the contract, or it is obvious from the circumstances that the business will not make the goods conform to the contract within a reasonable period of time or without significant damage to the consumer's interests.
If the Consumer wishes to terminate the sales contract citing faulty performance, the Service Provider bears the burden of proving that the fault is insignificant.
The consumer is entitled to withhold the remaining part of the purchase price depending on the severity of the breach of contract - in whole or in part, until the company fulfills its obligations related to the conformity of the performance with the contract and defective performance.
The reasonable deadline for repairing or replacing the goods shall be counted from the time when the Consumer notified the company of the defect.
The Consumer must make the goods available to the company in order to complete the repair or replacement.
The company must ensure the return of the exchanged goods at its own expense. If the repair or replacement requires the removal of goods that were put into operation in accordance with the nature and purpose of the goods - before the defect became detectable - then the obligation to repair or replace includes the removal of the non-conforming goods and the commissioning of the replaced or repaired goods placing or bearing the costs of removal or commissioning. Delivery of compensation is proportionate if its amount is equal to the difference between the value of the goods owed to the Consumer in the case of contractual performance and the value of the goods actually received by the Consumer. The Consumer's right to terminate the sales contract can be exercised with a legal statement addressed to the company expressing the decision to terminate. If the defective performance affects only a specific part of the goods supplied under the sales contract, and the conditions for exercising the right to terminate the contract exist in respect of them, the Consumer may terminate the sales contract only with regard to the defective goods, but also with respect to any other goods acquired together with them may terminate it if the consumer cannot reasonably be expected to keep only goods that conform to the contract.
If the Consumer terminates the sales contract in its entirety or with respect to a part of the goods supplied under the sales contract, then
- 1. the Consumer must return the affected goods to the enterprise at the expense of the enterprise; and
- 2. the Company must immediately reimburse the Consumer the purchase price paid for the goods concerned, as soon as it has received the goods or the certificate supporting the return of the goods.
8.3. What is the deadline for the customer to exercise the liability claim?
The Customer is liable to report the defect immediately after recognition but within two months of recognition. However, please note that the User will no longer be able to enforce their liability claim beyond the two-year limitation period (one year for businesses).
If the sales contract for goods containing digital elements concerns the continuous provision of digital content or digital services through specified use, the business is responsible for defects related to the digital content or digital service of the goods.
The defect occurs:
- 1. within two years from the fulfilment in the case of continuous provision for a period not exceeding two years; or
- 2. in the case of continuous provision exceeding two years, it occurs or becomes apparent during the complete termination of the continuous service.
8.4. Who can the liability claim be made against?
Customers can enforce the liability claim against the Service Provider.
8.5. What kind of other conditions must be met to enforce the liability claim (if the User is classified as a Consumer)?
Within 1 year from the date of delivery, there is no other condition for enforcing your liability claim unless the User proves that the product or service was provided by the company operating the webshop. However, after 1 year has passed from the date of fulfillment, the User shall be required to prove that the error recognized by the User was present at the time of performance.
Product Warranty
8.6. In what kind of situation can the Customer his/her right to a product warranty?
In the event of a defect in a movable (product), the User may, at its option, claim a liability or product warranty claim.
8.7. What kind of rights are the User legal due according to the product warranty?
The User can request the repair or replacement of the defective product.
8.8. When is a product considered defective?
A product is defective if it does not meet the quality requirements applicable at the time of placing on the market or if it does not have the characteristics stated in the manufacturer's description.
8.9. What is the deadline for the Consumer to exercise the product warranty?
The product warranty can be enforced by the Consumer within two years of the time of placing on the market. The right to exercise the product warranty is lost after this deadline.
8.10. Against whom and under what other conditions can a product warranty claim be made?
The product warranty claim can be made against the producer or distributor. The defect of the product shall be proved by the User in case of claiming the product warranty.
8.11. In what kind of case is the producer (distributor) not liable for the product warranty?
The manufacturer (distributor) shall not be liable for a defective product if it can prove that:
- 1. the product was not manufactured or placed on the market in the course of business, or
- 2. the defect was not recognisable at the time of placing the product on the market the light of general scientific and technical knowledge, or
- 3. the defect in the product is the result of the application of a legal or regulatory requirement.
At least one reason must be given by the manufacturer (distributor) for exemption.
Please note that it is not possible to enforce a liability claim and product warranty claim for the same defect simultaneously. However, if the product warranty claim is effectively enforced, the product warranty for the replaced product or part may also be made against the manufacturer.
Guarantee
8.12. In what cases can the Consumer make a claim against the guarantee?
In the event of defective performance, in line with Government Decree 151/2003. (IX.22.), the service Provider shall be liable if the User qualifies as a Consumer.
8.13. What rights does the Consumer have and under what period of guarantee?
Warranty period:
- 1. two years in the case of a selling price exceeding HUF 100,000 but not exceeding HUF 250,000,
- 2. three years over the sale price of HUF 250,000.
Failure to meet these deadlines will result in disqualification
The warranty period begins with the delivery of the consumer product to the Consumer or, if the commissioning is performed by the Service Provider or its agent, begins on the day of commissioning.
If the Consumer puts the consumer product into service more than six months after delivery, the starting date of the warranty period is the day of delivery of the consumer product.
The Consumer may, at his / her option, enforce his / her request for repair directly at the Service Provider's registered office, at any of its premises, or branches, and at the repair service indicated by the company on the warranty card.
Based on your warranty claim at the option of the holder
- 1. repair or replacement, unless it is impossible to fulfill the chosen warranty or would impose a disproportionate additional cost on the debtor compared to the performance of another warranty, taking into account the value of the service in good condition, the seriousness of the breach, and the warranty.
- 2. may demand a proportionate reduction of the consideration, have the defect rectified or remedied at the debtor's expense, or withdraw from the contract if the debtor has not undertaken the repair or replacement, is unable to fulfill this obligation, or if the creditor his interest in repair or replacement has ceased.
There is no room for withdrawal due to a minor error.
Aim for 15 days
Based on the 9/2014 rules of procedure for handling warranty and guarantee claims for things sold under a contract between a consumer and a business. (IV. 29.) of the NGM Decree, the Service Provider must strive to carry out the repair or replacement within a maximum of 15 days. If the duration of the repair or replacement exceeds 15 days, the Service Provider is obliged to inform the consumer about the expected duration of the repair or replacement. The information shall be provided with the consumer's prior consent, by electronic means, or by any other means suitable for the consumer's receipt.
If it turns out that the product cannot be repaired
If the Service Provider finds during the repair of the consumer product for the first time during the warranty period that the consumer product cannot be repaired, the Service Provider is obliged to replace the consumer product within 8 days, unless otherwise instructed by the Consumer. If it is not possible to exchange the consumer goods, the Service Provider is obliged to refund the purchase price to the Consumer within 8 days.
If the product breaks a fourth time
If the consumer goods fail again after the repair period 3 times during the warranty period - if the consumer does not request a proportionate delivery of the purchase price and the consumer does not wish to repair the consumer goods at the company's expense, the Service Provider is obliged to replace the consumer product within 8 days. If it is not possible to replace the consumer product, the Service Provider is obliged to refund the purchase price to the consumer within 8 days.
If it cannot be repaired within 30 days
If the consumer product is not repaired by the 30th day from the notification of the repair request made to the Service Provider, - unless otherwise instructed by the Consumer the Service Provider is obliged to replace the consumer product within 8 days after the unsuccessful thirty-day period. If it is not possible to replace the consumer product, the Service Provider is obliged to refund the purchase price to the Consumer within 8 days after the unsuccessful expiry of the thirty-day repair period.
8.14. In what cases is the Business exempt from guarantee obligations?
The Company is only exempt from the guarantee obligations only if it can prove that the fault was caused after the accomplishment of the contract.
It is worth noting that quality warranty claims and product guarantee claims cannot be enforced concurrently, but otherwise, the consumer will be entitled to warranty rights regardless of the rights described in the product warranty and guarantee Articles.
8.15. The Service Provider has no guarantee obligations beyond the guarantee period (life expectancy) for damages caused by natural wear and tear.
8.16. The Service Provider has no guarantee and warranty obligations for damages resulting from improper or negligent handling, excessive stress, or unintended exposure to the product, or other improper use of the products.
8.17. If the Consumer claims for a replacement within three working days of purchase (from operation) due to a defect in the product, the Service Provider shall replace the product if the defect prevents its proper use.
9.1. In the contract of the Consumer and the Business, the agreement cannot depart to the disadvantage of the Consumer.
9.2. It is the duty of the Consumer to prove the conclusion of the contract (by invoice or by receipt).
9.3. The Service Provider is responsible for costs in connection with the fulfilment of warranty. (PTK. 6:6166§)
9.4. The Service Provider shall write a record concerning the requirement of the guarantee and warranty of the Customer.
9.5. A copy of the record should be sent immediately and made available to the customer.
9.6. If the Service Provider is not able to declare the fulfilment of the Consumer's warranty or warranty claim upon notification, the Service Provider shall inform the Consumer of its position within five working days in a verifiable manner, including the reason for rejection and the possibility of recourse to the conciliation body.
9.7. The Service Provider shall keep the report for three years from the date of its recording and present it at the request of the audit authority.
9.8. The Service Provider shall endeavour to carry out the repair or replacement within a maximum of fifteen days. If the duration of the repair or replacement exceeds 15 days, the Service Provider is obliged to inform the consumer about the expected duration of the repair or replacement. The information shall be provided with the Consumer's prior consent, by electronic means or by any other means suitable for the Consumer's receipt.
10.1. The Service Provider is entitled to use a contributor to fulfill its obligation. It is liable for its unlawful conduct as if it had committed the unlawful conduct itself.
10.2. The invalidity, illegality, or unenforceability of any part of these Articles shall not affect the validity, legality, or enforceability of the remainder.
10.3. Failure by the Service Provider to exercise its right under this Policy shall not constitute a waiver of such right. The waiver of any right is subject to express written notice to that effect. The fact that the Service Provider does not strictly adhere to one of the material terms or conditions of the Code once does not mean that it waives the obligation to adhere to that particular condition or clause in the future.
10.4. The Service Provider and Consumer should try to resolve the case out of court.
10.5. The Parties state that the Service Provider's webshop operates in Hungary and maintains it here. Because the site is accessible from other countries, users expressly acknowledge that the applicable law between the user and the Service Provider is Hungarian law. If the User is a Consumer, Pp. 26. § (1) the court of the defendant's domicile has exclusive jurisdiction over the Consumer in disputes arising from this contract.
10.6. The Service Provider does not apply different general access conditions for access to the products in the webshop for reasons related to the nationality, domicile, or place of establishment of the User.
10.7. The Service Provider does not apply different conditions to the payment transaction regarding the payment methods accepted by the User due to the nationality, domicile or place of residence of the User, the account location of the payment account, the place of establishment of the payment service provider or the place of issue of the cash substitute payment instrument within the EU.
10.8. The Service Provider complies with the requirements of the Internal Market on grounds of unjustified territorial restriction of content and other forms of discrimination based on the nationality, place of residence, or place of establishment of the buyer, as well as Regulation (EC) No 2006/2004 and Regulation (EU) 2017/2394 as well as 2009/22. REGULATION (EC) No 2018/302 OF THE EUROPEAN PARLIAMENT AND COUNCIL.
11.1. The purpose of our website is to fulfill all orders in good quality and to the Customer's full satisfaction. If the User still has any complaints regarding the contract or its performance, he/she may submit his/her complaint to the above telephone, email address, or letter.
11.2. The Service Provider shall promptly investigate the oral complaint and remedy it as necessary. If the Consumer disagrees with the handling of the complaint, or the complaint is not immediately investigated, the Service Provider shall promptly record the complaint and its position regarding the complaint and provide a copy thereof to the Consumer.
11.3. The Service Provider shall respond to the written complaint within 30 days in a manner that can be substantiated in writing and take steps to communicate it. He gives reasons for his position rejecting the complaint. The minutes of the complaint and the copy of the response are kept by the Service Provider for 3 years and presented to the inspection authorities upon their request.
11.4. If the complaint of the Customer is rejected, he/she can initiate the procedure of an official or conciliation body with your complaint, as follows (the Service Provider did not submit a general declaration of submission):
11.5. The Consumer may lodge a complaint with the Hungarian Consumer Protection Authority:
Based on the 45 / A Act. § (1) - (3) of the Consumer Protection law and the Statute
387/2016 on the designation of the consumer protection authority. (XII. 2.) the Government Office acts as a general consumer protection authority: http://www.kormanyhivatal.hu/hu/elerhetosegek
11.6. In the event of a complaint, the Consumer has the option of contacting a conciliation body which can be found at:
Name of Arbitration Board |
The address of the seat of the Arbitration Board |
Jurisdiction area |
Budapesti Békéltető Testület |
Budapest Budapesti Békéltető Testület Address: 1016 Budapest, Krisztina krt. 99., phone number: (1) 488-2131 Fax number: (1) 488-2186 President: Dr. Inzelt Éva Veronika Web: https://bekeltet.bkik.hu/ E-mail: bekelteto.testulet@bkik.hu |
Budapest |
Baranya Vármegyei Békéltető Testület |
Pécs Baranya Vármegyei Békéltető Testület Address: 7625 Pécs, Majorossy Imre u. 36. phone number: (72) 507-154; (20) 283-3422 Fax number: (72) 507-152 President: Dr. Bércesi Ferenc Web: www.baranyabekeltetes.hu E-mail: info@baranyabekeltetes.hu kerelem@baranyabekeltetes.hu |
Baranya county, |
Somogy county, |
||
Tolna county |
||
Borsod-Abaúj-Zemplén Vármegyei Békéltető Testület |
Miskolc Borsod-Abaúj-Zemplén Vármegyei Békéltető Testület Address: 3525 Miskolc, Szentpáli u. 1. phone number: (46) 501-091 (új ügyek); 501-871 (pending cases) President: Dr. Tulipán Péter Web: www.bekeltetes.borsodmegye.hu E-mail: bekeltetes@bokik.hu |
Borsod-Abaúj-Zemplén county, |
Heves county, |
||
Nógrád county |
||
Csongrád-Csanád Vármegyei Békéltető Testület |
Szeged Csongrád-Csanád Vármegyei Békéltető Testület Address: 6721 Szeged, Párizsi krt. 8-12. phone number: (62) 554-250/118 Fax number: (62) 426-149 President: Dr. Horváth Károly Web: www.bekeltetes-csongrad.hu E-mail: bekelteto.testulet@csmkik.hu |
Békés county, |
Bács-Kiskun county, |
||
Csongrád-Csanád county |
||
Fejér Vármegyei Békéltető Testület |
Székesfehérvár Fejér Vármegyei Békéltető Testület Address: 8000 Székesfehérvár, Hosszúséta tér 4-6. phone number: (22) 510-310 Fax number: (22) 510-312 President: Dr. Vári Kovács József Web: www.bekeltetesfejer.hu E-mail: bekeltetes@fmkik.hu; fmkik@fmkik.hu |
Fejér county, |
Komárom-Esztergom county, |
||
Veszprém county |
||
Győr-Moson-Sopron Vármegyei Békéltető Testület |
Győr Győr-Moson-Sopron Vármegyei Békéltető Testület Address: 9021 Győr, Szent István út 10/a. phone number: (96) 520-217 President: Dr. Bagoly Beáta Web: https://gymsmkik.hu/bekelteto E-mail: bekeltetotestulet@gymskik.hu |
Győr-Moson-Sopron county, |
Vas county, |
||
Zala county |
||
Hajdú-Bihar Vármegyei Békéltető Testület |
Debrecen Hajdú-Bihar Vármegyei Békéltető Testület Address: 4025 Debrecen, Petőfi tér 10. Place of administration: 4025 Debrecen Vörösmarty u. 13-15. phone number: (52) 500-710; (52) 500-745 Fax number: (52) 500-720 President: Dr. Hajnal Zsolt Web: https://www.hbmbekeltetes.hu E-mail: bekelteto@hbkik.hu |
Jász-Nagykun-Szolnok county, |
Hajdú-Bihar county, |
||
Szabolcs-Szatmár-Bereg county |
||
Pest Vármegyei Békéltető Testület |
Budapest Pest Vármegyei Békéltető Testület Address: 1055 Budapest, Balassi Bálint u. 25. IV/2. phone number: +36 1 792 7881 President: Dr. Koncz Pál Web: www.pestmegyeibekelteto.hu; www.panaszrendezes.hu E-mail: pmbekelteto@pmkik.hu |
Pest county |
11.7. The conciliation body is competent for the out-of-court settlement of consumer disputes. It is the task of the conciliation body to attempt to reach a settlement between the parties for the purpose of resolving consumer disputes, failing which it will decide on the matter in order to ensure the simple, expeditious, effective and cost-effective enforcement of consumer rights. The conciliation body shall, at the request of the Consumer or the Service Provider, advise on the Consumer's rights and obligations.
In the conciliation board procedure, in the absence of an agreement, the council is responsible for the merits of the case
aa) the request is well-founded, and the enterprise - registered with the conciliation board or the chamber, or communicated in its commercial communications pursuant to Article 36/C. in his general declaration of submission according to §, at the beginning of the procedure or at the latest until the decision is made, he recognized the decision of the conciliation board as binding on him, or
ab) the business did not submit a declaration of submission, but the request is well founded, and the consumer's claim - neither in the request nor when the decision containing the obligation is made - does not exceed HUF two hundred thousand, or
b) makes a recommendation if the request is well-founded, but the enterprise declared at the start of the procedure that it does not recognize the council's decision as an obligation, or if it did not declare its recognition of the council's decision at all.
11.8. In the event of a cross-border consumer dispute arising out of an online sales or service contract, the arbitration body attached to the Budapest Chamber of Commerce and Industry shall have sole jurisdiction.
11.9. In the event of a consumer complaint, the Consumer may use the EU online dispute resolution platform. Accessing the platform requires a simple registration with the European Commission. Then, after logging in, the Consumer can lodge a complaint through the online website: http://ec.europa.eu/odr
11.10. The Service Provider shall be obliged to cooperate in conciliation proceedings. In doing so, it is required to send its response letter to the conciliation body and to ensure the presence of the person entitled to reach a settlement at the hearing. Where the business or seat of the business is not established in the county in which the conciliation body operating the territorially competent body is located, the Business's obligation to cooperate shall include offering the possibility of a written settlement in accordance with the consumer's requirements.
11.11. If the consumer does not seek recourse to a conciliation body or the procedure is unsuccessful, the consumer has the option of going to court. The lawsuit must be filed with a letter of formal notice containing the following information:
- the court of law;
- the names of the parties and representatives of the parties, their place of residence, and legal status;
- the right to enforce, by presenting the underlying facts and their evidence;
- the data from which the jurisdiction and jurisdiction of the court can be established;
- a definitive request for a court decision.
The application must be accompanied by a document and a copy of it which is referred to as evidence.
12.1. Since the website https://landsknechtemporium.com/ is considered a copyrighted work of the Service Provider, it is forbidden to display the contents of https://landsknechtemporium.com/ downloading (copying), re-publishing, otherwise utilizing, electronically storing, processing and selling of the content or any part thereof without the written consent of the Service Provider.
12.2. No material may be transferred from https://landsknechtemporium.com/ and its database, with written consent, by referring to that site.
12.3. The Service Provider reserves all rights to all elements of its service, its domain names, their associated secondary domain names and internet advertising spaces.
12.4. It is prohibited to:
adapt or reverse engineer the content of https://landsknechtemporium.com/ , or parts thereof; fraudulent creation of user IDs and passwords;
use any application to modify or index any or all of the websites https://landsknechtemporium.com/.
12.5. The name „Landsknecht Emporium” is protected by copyright and may not be used except with the written permission of the Service Provider.
12.6. The User acknowledges that in the event of unauthorized use of the above-mentioned, the Service Provider shall be liable for damages. The amount of the penalty shall be EUR 200 gross per image and EUR 60 gross per word. In the event of a copyright infringement, the Service Provider's notarial certification is applied and this cost is also passed on to the infringing party.
The privacy policy is available and can be downloaded from the following webpage:
https://landsknechtemporium.com/shop_help.php?tab=privacy_policy
Hajdúsámson, 7th March 2024
(please fill in and return only if you wish to withdraw from the contract)
Address: Landsknecht Emporium Kft., 4251 Hajdúsámson, Szamóca u. 8., info@landsknechtemporium.com, +36-20/4057489
The undersigned declares that he or she has withdrawn from the sale of the following goods:
Order Identifiation Number: 99442-
Date of order/receipt:
Name of consumer (s):
Address of consumer (s):
Signature of consumer (s) (accepted only in handwriting):
Date:
Landsknecht Emporium Kft. (4251 Hajdúsámson, Szamóca u. 8., tax number: 24941176-2-09, company number: 09 09 026048), (hereinafter: Service-provider, Data processor) submits to the following policy.
The following Privacy Policy is provided in line with REGULATION (EU) 2016/679 of the EUROPEAN PARLIAMENT AND COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95 /46/EC (General Data Protection Regulation).
This Privacy Policy regulates the data processing of the following websites: https://landsknechtemporium.com/
This Privacy Policy can be found at: https://landsknechtemporium.com/shop_help.php?tab=privacy_policy
Modifications to the Privacy Policy become effective when they appear on the webpage above.
THE DATA CONTROLLER AND CONTACT INFORMATION:
- Name: Landsknecht Emporium Kft.
- Seat: 4251 Hajdúsámson, Szamóca u. 8.
- E-mail: info@landsknechtemporium.com
- Telephone: +36-20/4057489
1. “personal data”: any information relating to an identified or identifiable natural person ("data subject"); identifiable by a natural person who, directly or indirectly, in particular by virtue of one or more factors such as name, number, position, online identification or physical, physiological, genetic, intellectual, economic, cultural or social identity of the natural person identified;
2. “data management”: the totality of any operation or operations carried out in an automated or non-automated manner on personal data or data files, such as collecting, recording, organizing, tagging, storing, modifying or modifying, querying, inspecting, using, communicating, distributing or otherwise making available, aligning or linking, limiting, deleting or destroying personal data;
3. “data controller”: any natural or legal person, public authority, agency, or any other body that determines the purposes and means of handling personal data individually or with others, where the purposes and means of data processing are defined by EU or national law, the data controller or the particular aspects of the designation of the data controller may also be defined by EU or national law;
4. “data processor”: any natural or legal person, public authority, agency, or any other body that manages personal data on behalf of the data controller;
5. “recipient”: a natural or legal person, a public authority, agency, or any other body with whom or with which personal data is communicated, whether or not it is a third party. Public authorities who have access to personal data in an individual investigation in accordance with EU or national law shall not be considered recipients; the management of those data by those public authorities must comply with the applicable data protection rules in accordance with the purposes of data management;
6. “the contributor concerned”: a voluntary, specific appropriate informed, and explicit statement of the will of the person concerned by which he or she expresses the statement or confirmation by means of an inadvertent act of affirmation that he or she has consented to the processing of personal data concerning him or her; 7. “data protection incident”: a security breach resulting in accidental or unlawful destruction, loss, alteration, unauthorized disclosure or unauthorized access to personal data transmitted, stored or otherwise treated.
Personal data:
1. must be legally and fairly handled and transparent to the person concerned ("lawfulness, fairness and transparency");
2. is collected for specified, clear, and legitimate purposes and is not treated in a manner incompatible with these purposes; in accordance with Article 89 (1), no further data handling ("end-use") for purposes of public interest archiving for scientific and historical research purposes or for statistical purposes that shall be considered incompatible with the original purpose;
3. must be appropriate and relevant to the purposes of data management and should be limited to the need ("saving of the data");
4. must be accurate and, if necessary, up-to-date; all reasonable measures must be taken to correct or correct inaccurate personal data for the purposes of data management ("accuracy");
5. must be stored in a form that permits the identification of the data subjects only for the time needed to manage the personal data; the retention of personal data may only take place if the personal data are processed in accordance with Article 89 (1) for public interest archiving, for scientific and historical research purposes or for statistical purposes, in accordance with the rights and subject to appropriate technical and organizational measures for the protection of their freedoms ("limited storage");
6. shall be managed in such a way as to ensure adequate security of personal data, including the protection against unauthorized, unlawful, unintentional, loss or destruction of data ("integrity and confidentiality") by means of appropriate technical or organizational measures.
The Data Controller is responsible for the above and must be able to demonstrate compliance ("accountability").
The Data Controller declares that data management is carried out in accordance with the principles set out in this section.
1. Fact of data collection, the range of managed data and the aim of data management:
Personal data |
Aim of data management |
Legal Basis |
Username |
Identification, enabling registration. |
Article 6 (1) (b) GDPR and 13 / A. (3) of Act on E-commerce. |
Password |
It is for secure access to the user account. |
|
First name and last name |
It is necessary for you to contact, to purchase and to issue a regular invoice. |
|
E-mail address |
It is necessary for contact. |
|
Telephone |
It is necessary for contact and more efficient matching of billing or shipping issues. |
|
Billing name and address |
The issuance of a regular invoice, the creation of the contract, the definition, modification, fulfillment of the contract, the billing of the charges arising therefrom and the enforcement of the related claims. |
Article 6 (1) (c) and Article 169 (2) of Act C of 2000 on Accounting |
Delivery name and address |
Allowing home delivery. |
Article 6 (1) (b) GDPR and 13 / A. (3) of Act on E-commerce. |
The date of purchase / registration. |
The fulfillment of techincal operation. |
|
The IP address at the time of purchase / registration. |
The fulfillment of techincal operation. |
It is not necessary for the username, nor the email address to contain any personal data.
2. Range of Customers: Everybody registered/making a purchase on the website.
3. Duration of data handling, deadline for data deletion: If one of the conditions setout in Article 17 (1) of the GDPR is met, the person concerned shall continue to apply for cancellation. Any deletion of any personal data provided by the data subject shall be communicated to the data subject electronically in accordance with Article 19 of the GDPR. If the data subject's cancellation request also covers the email address specified by him / her, the data manager will also delete the email address after the notification. Except in the case of accounting documents, under § 169 (2) of Act C of 2000 on Accounting, these data must be retained for eight years.
The accounting document (including general ledger accounts, analytical and accounting records) supporting the accounts directly and indirectly must be kept in a legible form for at least 8 years, retrievable by reference to the accounting records.
4. Possible persons working as Data Controllers that are entitled to know thedata, the recipients of personal data: Personal data may be handled by the 5. sales and marketing staff of the Data Controller, respecting the above principles.
Rights of data subjects involved in data management:
The data subject may apply to the data controller for access to, correction, deletion or limitation of the personal data concerning him, and the data subject has the right to data storage and to withdraw the consent at any time.
6. It is possible to initiate, delete, modify or restrict access to personal data,transferability of data, and objection to data processing in the following ways:
By post at the address: 4251 Hajdúsámson, Szamóca u. 8.
Via e-mail: info@landsknechtemporium.com By telephone: +36-20/4057489
7. Legal basis for data management:
7.1. Article 6 (1) (b) and (c) of the GDPR,
7.2. In accordance with the CVIII Act of 2001 on certain aspects of electroniccommerce services and information society services, (hereinafter referred to as Act on E-commerce) 13 / A. Section (3):
The service provider may manage the personal data that is technically necessary for the provision of the service in order to provide the service. The Service Provider shall, in the event that the other conditions are identical, select and in any case operate the tools used in the provision of the information society service in such a way that personal data will be processed only if it is strictly necessary for the service however, in this case only to the extent and for the time necessary.
7.3. Article 6 (1) (c) in the case of an invoice in accordance with accounting legislation.
7.4. In the event of the claim arising from the contract, Act V of 2013 on the Civil Code6:21. § 5 years.
6:22. § [Limitation]
(1) Save as otherwise provided in this Act, claims shall expire in five years.
(2) The limitation period begins when the claim becomes due.
(3) An agreement to change the limitation period shall be in writing
(4) The limitation period is null and void.
8. Please be advised
- that data management is required for the performance of the contract and for the submission of an offer.
- It is required to provide personal information so that we can fulfill your order.
- Failure to provide data will mean that we will not be able to process your order.
1. According to § 6 of Act XLVIII of 2008 on the fundamental conditions of economic advertising activity the Customer may give consent in advance to the Service Provider for sending him/her advertisements and other consignments via the addresses given at registration.
2. Furthermore, the Customer may give consent to the Service Provider managing the personal data for sending advertisements bearing in mind the regulations of the present guide.
3. The Service Provider shall send no unwanted advertisements and the Customer has the option to unsubscribe to the sending of advertisements without any limitations and without having to provide justification. In such case, the Service Provider shall delete all information – required for sending the messages – from the register and send no further offers. Customers can unsubscribe from receiving advertisements by clicking on the link in the message.
4. The fact of data collection, range of managed data and the aim of data management:
Personal data |
Aim of data management |
Legal basis |
Name, e-mail address. |
Identification, admit of subscription on the newsletter. |
The consent of the data subject, Article 6 (1) (a) Section 6 (5) of the Act XLVIII. On the basic conditions and certain limitations of the economic advertising activity. |
Date of subscription |
The fulfillment of technical operations. |
|
IP address at the time of subscription |
The fulfillment of technical operations. |
5. Stakeholders: All stakeholders who subscribe to the newsletter.
6. The aim of data collection: sending electronic messages (email, text message, push notification) containing advertisements to the Customer giving information on actual products, discounts, new functions, etc.
7. The time period of data management and the deadline for deletion of data: until the withdrawal of the consent, i.e. unsubscribing from the newsletter.
8. The potential data managers entitled to know the data, the recipients of personal data: Personal data can be managed by the sales and marketing staff of the data manager with respect for the above principles.
9. Rights of data subjects involved in data management:
- The data subject may apply to the data controller for access to, correction, deletion, or limitation of the personal data concerning him or her, and may object to the handling of such personal data as well
- the data subject has the right to data storage and to withdraw the consent at
- any time.
10. It is possible to initiate, delete, modify, or restrict access to personal data, transferability of data, and objection to data processing in the following ways:
- By post at the address: 4251 Hajdúsámson, Szamóca u. 8.
- Via e-mail: info@landsknechtemporium.com
- By telephone: +36-20/4057489
11. The users are free to unsubscribe from the newsletters at any time, at no cost. We inform you that
- Data management is based on your consent.
- You must provide personal information so that we can respond to the message.
- Failure to provide data has the consequences of not being able to complete your request.
- We inform you that you can withdraw your consent at any time by clicking unsubscribe.
- Withdrawal of consent does not affect the legality of the consent-based pre revocation data management.
1. The fact of collecting data, the scope of the data processed, and the aim of data management:
Personal data |
Aim of data management |
Legal basis |
First name and last name |
Identification, contact. |
Article 6 (1) (c) and Act 17 / A. (7) of CLV 1997 on Consumer Protection. |
E-mail address |
Keeping contact. |
|
Telephone |
Keeping contact |
|
Name and address for invoice |
Identification, and handling quality concerns, issues, and issues with the ordered service. |
2. Range of Customers: Anyone who buys on the website and makes a valid complaint about the quality.
3. Time of data handling, deadline for data deletion: Copies of the record of the objection, of the transcript, and of the response thereto shall be given in accordance with the CLV of 1997 on Consumer Protection. Act 17 / A. Section 7 (7) of this Act shall be retained for five years.
4. Possible data controllers entitled to know the data, the recipients of personal data: Personal data can be managed by the sales and marketing staff of the Data Controller in respect to the above principles.
5. Rights of data subjects involved in data management:
- The data subject may apply to the data controller for access to, correction, deletion, or limitation of the personal data concerning him, and
- The data subject has the right to data storage and to withdraw the consent at any time.
6. You may initiate access, deletion, modification, or limitation of the handling of personal data, and the portability of data in the following ways:
- By post at the address: 4251 Hajdúsámson, Szamóca u. 8.
- Via e-mail: info@landsknechtemporium.com
- By telephone: +36-20/4057489
7. We inform you that:
- the provision of personal data is based on a legal obligation.
- The processing of personal data is a prerequisite for concluding a contract. be obliged to provide personal information to handle your complaint.
- Failure to provide data has the consequence that we will not be able to handle your complaint.
1. Webshop-specific cookies are so-called "password-protected session cookies", "shopping cart cookies", "security cookies", "Cookies required", "Functional cookies", and "Cookies that are responsible for managing the stats of a website”, that require no prior consent from users.
2. The fact of data handling, the range of data processed: Unique identification number, times, dates.
3. The range of customers: All the people who visit the website.
4. Aim of data management: Identifying users, registering your "shopping cart" and tracking visitors.
5. Term of data management, deadline for deletion of data:
Type of cookie |
Legal basis for data handling |
Duration of data management |
Session cookies
|
Article 6 (1) point f) of the GDPR. The legitimate interest of the data controller is to operate the website, to ensure the functionality and basic functions of the website, and the security of the computer system. |
The relevant session until the end of a visitor's session |
Permanent or saved cookies |
Article 6 (1) point f) of the GDPR. The legitimate interest of the data controller is to operate the website, to ensure the functionality and basic functions of the website, and the security of the computer system. |
until the affected person is deleted |
Statistical cookies |
Article 6 (1) point a) of the GDPR |
1 month - 2 years |
6. The potential data managers are entitled to know the data: With the use of cookies the service provider does not manage personal data.
7. Giving information on the rights of the Customers related to data management: Customers can delete cookies in the Tools/Settings menu of the browser generally at the menu item Data protection.
8. Legal basis of data management: No consent is required if the sole purpose of the use of cookies is the communication service provided through the electronic communications network or the provision of information society services expressly requested by the subscriber or user.
9. Most browsers that our users use allow you to set which cookies to save and allow(specified) cookies to be deleted again. If you restrict or save third-party cookies on specific websites, this may in some circumstances result in our website not being fully usable. Here is information on how to customize cookie settings for standard browsers:
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en Edge / Internet
- Explorer: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
- Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
1. The online advertising program called "Google Ads" is used by the Data Controller and uses the Google conversion tracking feature within its framework. Google conversion tracking is Google Inc.'s analytics service (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; "Google").
2. When a User accesses a website through a Google Ad, a conversion tracking cookie is placed on your computer. These cookies have limited validity and do not contain any personal information, so the User can not be identified by them.
3. When the User browses on certain pages of the website and the cookie has not expired, Google and the Data Controller will also see that the User clicked on the ad. 4.
4. Each Google Ads customer receives a different cookie so that they can not be tracked through Ads clients' websites.
5. The information you receive through conversion tracking cookies is intended to make conversion statistics for your Ads conversion tracking customers. Customers will then be informed about the number of users who have been submitted to their ad and click on a conversion tracking tag. However, they do not have access to information that could identify any user.
6. If you do not want to participate in conversion tracking, you can disable this by blocking cookies from being installed on your browser. Then you will not be included in conversion tracking statistics.
7. For more information and the Google Privacy Statement, visit:
1. This website uses Google Analytics, which is the webanalyser service of Google Inc. (“Google”). Google Analytics uses so called “cookies”, which are word files that are saved on your computer, and that help the analysis of the website usage of = Users. 2. The information generated by the cookies associated with the User's use of the Site is typically stored and stored on a Google server in the US. By activating the IP anonymization web site, Google will shorten the User's IP address within the Member States of the European Union or other States party to the European Economic Area Agreement.
2. The full IP address will only be forwarded to Google's server in the US andshortened there only in exceptional cases. On behalf of the operator of this website, Google will use this information to evaluate how the user has used the website, to provide the website operator with reports related to the web site activity, and to provide the website operator with reports related to the activity of the website and to provide additional services related to the use of the website and the internet.
3. Within Google Analytics, the IP address transmitted by the User's browser is notreconciled with other Google data. The User may prevent the storage of cookies by properly configuring his / her browser, however, please note that in this case not all features of this website may be fully utilized. You may also prevent Google from collecting and processing the User's information on your use of the Website (including your IP address) by downloading and installing the browser plug-in at the following link. https://tools.google.com/dlpage/gaoptout?hl=hu
„Recipient”: means any natural or legal person, public authority, agency or any other body with which personal data are disclosed, whether or not a third party is involved.
The Data Controller places great emphasis on using only data processors who provide adequate guarantees to implement data management in compliance with GDPR requirements and to ensure adequate technical and organizational measures to protect the rights of stakeholders.
The data processor and any person acting under the control of the controller or the data processor who has access to personal data shall treat the personal data contained in these rules only in accordance with the instructions of the controller. The controller is responsible for the data processing activities. The data processor is only liable for damages caused by data management if he or she has not complied with the obligations specified in the GDPR specifically for processors, or if the data controller has ignored or acted contrary to the lawful instructions of the data controller.
There is no substantive decision-making on data processing by the data processor. The data controller can use a hosting provider to deliver the IT back-office, as well as a courier service to deliver the ordered products as a data processor.
Particular data processors
Data management activity |
Name, address, contact |
|
Storage-provider Data processer used during the data management
|
|
|
UNAS Online Kft. Cím: H-9400 Sopron, Kőszegi út 14. Honlap: https://hosting.unas.hu/ E-mail: unas@unas.hu Telefonszám:+36-99/200-200 |
||
|
||
|
|
„third party” means any natural or legal person, public authority, agency, or any other body that is not the same as the data subject, the controller, the data processor or the persons empowered to process personal data under the direct control of the controller or processor; they got;
Third-party data controllers, in their own name, manage their personal data in accordance with their own privacy policies.
Data management Name, address, contact activity |
|
Transport Online Payment |
DHL Express Magyarország Kft. 1097 Budapest, Fehérakác utca 3. Adatkezelési tájékoztató: http://www.dhl.hu/hu/jo gi_informaciok.html#pri vacy Telefon: +36 1 2 45 45 45 FedEx Express Hungary Transportation Kft. 2220 Vecsés, Üllői út 807/B Tel.: +36 29 555 500 Adatekezelési tájékoztató: https://ww w.fedex.com/huhu/privacy-policy.html |
Barion Payment Zrt. Székhely: H-1117, Budapest, Infopark sétány 1. Engedély száma: H-EN- I-1064/2013 Intézmény azonosító: 14859034 Telefon: + 36 1 464 70 99 PayPal Anyavállalat: eBay Incorporated Székhely: San Jose, California, USA Elérhetőség: https://www.paypal.com /hu |
1. The fact of data collection, range of managed data: name and public profile image of the Customer registered at Meta/Twitter/Pinterest/YouTube/Instagram etc.
2. Concerning: Anyone who has registered on Meta/Twitter/Pinterest/Youtube/Instagram etc. social networking sites and "liked" the Service Provider's social networking site or contacted the Data Controller through a social networking site.
3. Purpose of the data collection: To share, or "like”, and promote certain content elements, products, and actions of the website or the website itself on social networking sites.
4. Duration of data processing, the deadline for deletion of data, a person of possible data controllers who are able to know the data and details of the data management rights of the data subjects: Information about the source, their handling, the method of transfer and the legal basis of the data can be consulted on the given social networking site. Data management takes place on social networking sites, so the duration of the data handling, and the ways of deleting and modifying the data are governed by the rules of the respective community site.
5. Legal base of data management: voluntary consent of the Customer for management of personal data at community sites.
1. Should you have any questions or problems in using our data management services, you may contact the Data Controller in the ways specified on the website (telephone, e-mail, social networking sites, etc.).
2. The Data Controller deletes the incoming emails, messages, phone, or anything on any social media site, etc. that contains the name and email address or any other given personal information of the customer, after 2 years from the start of the service.
3. Data handling not listed in this policy will be provided at the time of data collection.
4. The Service Provider is obliged to provide guidance, information, data, and documents upon exceptional request of the authorities or upon request of other bodies authorized by law.
5. In these cases, the Service Provider will provide the requester with personal data only to the extent and to the extent necessary to fulfill the purpose of the request, provided that the exact purpose and scope of the data have been indicated.
1. The right of access
You are entitled to receive feedback from the Data Controller about whether your personal data is being processed and, if such processing is in progress, you have the right to have access to your personal information and the information listed in the decree.
2. The right of rectification
You are entitled to request the Data Controller to rectify any inaccurate personal information that he or she is required to do without undue delay. Taking into account the purpose of data management, you are entitled to request the supplementation of incomplete personal data, including by means of a supplementary statement.
3. The right to deletion
You are entitled to request that the Data Controller, without undue delay, disclose personal information about you and that the Data Controller is obliged to delete personal information about you, without undue delay, under certain conditions.
4. The right to be forgiven
If the data controller has disclosed the personal data and is required to delete it, it shall reasonable steps, including technical measures, to take into account the cost of available technology and implementation, in order to inform the data controllers handling the data that you have applied for the personal data in question pointing links or deleting a duplicate or duplicate of these personal data.
5. The right to restrict data management
You are entitled to request that your Data Controller restrict your data handling if one of the following conditions is met:
- You dispute the accuracy of your personal data; in this case, the restriction applies to the period of time that the data controller can check the accuracy of personal data;
- Data handling is illegal and you are opposed to the deletion of data and instead asks you to restrict them;
- The data controller no longer needs personal data for data processing, but you require them to submit, enforce, or protect legal claims;
- You have objected to data manipulation; in this case, the restriction applies to the period when it is established that the legitimate reasons for the data controller have priority over your legitimate reasons.
6. The right to data storage
You are entitled to receive personal data that is made available to you by a data controller in a fragmented, widely used machine-readable format and is entitled to transfer this data to another data controller without this being obstructed by the Data Controller whose provided personal information to you (...)
7. The right ro protest
You are entitled to object to the handling of your personal information (...), including profiling based on these provisions, for any reason relating to your own situation.
8. Protest in case of direct business acquisition
If your personal data is handled for direct business, you are entitled to protest at any time against the handling of personal data relating to it, including profiling, if it is related to direct business acquisition. If you object to personal data being handled for direct business purposes, your personal information can no longer be handled for that purpose.
9. Automated decision-making in individual cases, including profiling
You are entitled to exclude the scope of any decision based solely on automated data handling, including profiling, which would have a bearing on it or affect it significantly.
The preceding paragraph shall not apply if the decision is:
- You are required to conclude or complete a contract between you and the data controller; the granting of the right to a data controller is subject to the law of the European Union or of the Member States which also lays down appropriate measures to protect your rights and freedoms and legitimate interests; or based on your explicit consent.
The Data Controller informs you of any measures taken in response to these requests without undue delay but in any way within one month of receipt of the request.
If necessary, it may be extended by two months. The controller will inform you about the extension of the deadline by indicating the cause of the delay within one month of receipt of the request.
If the Data Controller fails to take action upon your request, he or she will notify you without delay and at the latest within one month of the receipt of the request for reasons of non-action and whether you may file a complaint with a supervisory authority and exercise its right of appeal.
The Data Controller and the Data Processor shall take appropriate technical and organizational measures to take into account the state of science and technology and the costs of implementation, the nature, scope, circumstances, and objectives of data management, and the risk of varying probability and severity of natural persons' rights and freedoms to guarantee an adequate level of data security, including, inter alia, where appropriate:
1. the pseudonymization and encryption of personal data;
2. ensuring, and maintaining, integrity, availability, and resilience of the continuing confidentiality of systems and services used to manage personal data;
3. in the case of a physical or technical incident, the ability to restore access to personal data and the availability of data in good time;
4. the procedure for systematic testing, assessment, and evaluation of the effectiveness of technical and organizational measures taken to ensure the security of data processing.
5. The data processed must be stored in such a way as to prevent unauthorized access. In the case of paper-based data carriers, by establishing the order of physical storage, filing, and using the central authorization system for data processed in electronic form.
6. The method of storing the data using the IT method must be chosen so that it can be deleted at the end of the period for deletion of data, if it is necessary for other reasons, subject to a different cancellation deadline. The deletion must be irreversible.
7. Paper-based media shall be deprived of personal data by means of a document shredder or by an external document destruction organization. In the case of electronic data carriers, physical destruction shall be ensured in accordance with the rules on the disposal of electronic media, and, where necessary, the safe and irrevocable deletion of data shall be made in advance.
8. The Data Controller will take the following specific data security measures: In order to ensure the security of personal data handled on paper, the Service Provider applies the following measures (physical protection):
9. Place documents in a secure, lockable dry room.
10. The Service Provider's building and premises are equipped with fire protection and property protection equipment.
11. Personal data may only be accessed by authorized persons and not accessible to third parties.
12. In the course of his work, the Service Provider's employee may only leave the room where data is being processed, to block the media entrusted to him or to close the room.
13. If digitization of paper-based personal data is carried out, the rules governing digitally stored documents should apply.
IT protection
1. The computers and mobile devices (other data carriers) used for data management are the property of the Service Provider.
2. The computer system containing personal data used by the Service Provider is virus-protected.
3. The Service Provider uses data backups and archives to ensure the security of digitally stored data.
4. The central server machine may be accessed only by duly authorized persons.
5. The data on the computers can only be accessed with a username and password.
If the privacy incident is likely to pose a high risk to the rights and freedoms of natural persons, the data controller shall inform the data subject of the privacy incident without undue delay.
Information given to the data subject should be clearly and easily understood the nature of the privacy incident must be disclosed and the name and contact details of the Data Protection Officer or other contact person providing additional information should be disclosed; the likely consequences of a data protection incident should be described; describe measures taken or planned by the data controller to remedy a data protection incident, including, where appropriate, measures to mitigate any adverse consequences of a data protection incident. The person concerned shall not be informed if any of the following conditions are met:
- the Data Controller has implemented appropriate technical and organizational protection measures and applied these measures to the data covered by the data protection incident, in particular the measures, such as the use of encryption, which make it impossible for persons who are unauthorized to access personal data the data;
- after the data protection incident, the Data Controller has taken further measures to ensure that high risk for the rights and freedoms of the person concerned is no longer likely to be realized;
- Informing would require disproportionate efforts. In such cases, the data subject shall be informed by means of publicly disclosed information or a similar measure shall be taken to ensure that such information is equally effective.
If the Data Controller has not yet notified the data subject of the data protection incident, the supervisory authority may, after considering whether the privacy incident is likely to pose a high risk, inform the data subject.
The data protection incident shall be reported to the supervisory authority under Article 55 without undue delay and, if possible, no later than 72 hours after the data protection incident becomes known unless the data protection incident is unlikely to pose a risk to the rights of natural persons and freedom. If the notification is not filed within 72 hours, the reasons for proving the delay must also be enclosed.
If the period of mandatory data management or the periodic review of its necessity is not specified by law, local government regulation, or a binding act of the European Union, the controller shall review at least every three years from the commencement of the data processing that it or the processor acting on its behalf or on its instructions is managed personal data management is necessary for the purpose of data management.
The circumstances and results of this review shall be documented by the Data Controller and shall be retained for a period of ten years after the review has been conducted and made available to the Authority at the request of the National Authority for Data Protection and Freedom of Information (hereinafter referred to as the Authority).