2/1. Do you ship to my country? - Updated on 2026.08.24.

As of August 2026, we had to limit the availability of our products within the EU due to PPWR regulations. Please check the Shipping tab for more details. Please keep in mind that in case of countries outside the EU, during the import process, the entry of your parcel may be denied by the local authorities if the products fall in a regulated category in your country. If you’re not sure about your local regulations, it is best to contact your local customs office or DHL’s local customer service and let them know that you’re willing to import goods with the HTC number 9506919000

2/2. What company do you ship my order with?

Our orders are shipped exclusively by DHL, with express delivery and insurance for the full value of the parcel included. While this might result in somewhat higher shipping costs than other providers, we found this option to have the best cost-to-value ratio. Please note that in some cases - particularly for remote locations - DHL might outsource the final delivery of the parcel to a subcontractor.

2/3. Did you have any problems with deliveries to the UK?

Aside from some occasional inconvenience that we’ve always been able to clear with the authorities, we have no trouble with exporting goods to the UK. If you’d like to know more about that, you can check our article about the matter HERE.