5 - Withdrawal of orders

If you'd like to withdraw one of your existing orders in part or in full, you can do so by filling out either the Order Withdrawal form received with the initial notification email for your order or by filling out the online withdrawal form below.

 

For filling out the online form, we recommend logging in to your account to make sure your user information in the form are correct and up to date.

 

For exercising your right to withdraw from the order in full, simply fill out the "Order number", "Customer's name" and "Customer's e-mail address" rows, then choose the first option in the "Declaration of withdrawal" row.

 

For exercising your right to withdraw part(s) of the order, please choose the second option in the "Declaration of withdrawal" row. Then add the name and quantity of the products you'd like to withdraw from in the following rows (1 product type per row, with the quantity stated, f.e: "Gustav type M4D Messer with beechwood grip, right-handed, 1pc").

If you'd like to withdraw the order of more than five items, but do not want to withdraw your order in full, please contact us via e-mail!

 

Once all necessary rows are filled out, you can attach files and pictures to the declaration of withdrawal. By default, no attachment is required for the withdrawal of your order.

Order number

State the ID of the order.

You can find the order ID in any notification email you received about order. The order ID consists of the "99442" prefix and your unique 6 digit order number (f.e. 99442-98765, 99442-109876, etc.)

Customers name

Full name used for billing information of the order.

After logging in, this information is filled in automatically. Please check if the automatically filled-in name is correct.

Customers e-mail address

E-mail address used at the time of placing your order.

After logging in to your profile, this information is filled out automatically.

Declaration of withdrawal
I declare that I exercise my right of withdrawal from the contract concerning the purchase of ALL PRODUCTS in the order with the above stated order ID.
I declare that I exercise my right of withdrawal from the contract concerning the purchase of the following INDIVIDUAL PRODUCTS specified in the rows below in the order with the above stated order ID.
1. product of withdrawal (if applicable)

If right of withdrawal is excercised for the full order, leave this row empty.

2. product of withdrawal (if applicable)

If right of withdrawal is excercised for the full order, leave this row empty.

3. product of withdrawal (if applicable)

If right of withdrawal is excercised for the full order, leave this row empty.

4. product of withdrawal (if applicable)

If right of withdrawal is excercised for the full order, leave this row empty.

5. product of withdrawal (if applicable)

If right of withdrawal is exercised for the full order, leave this row empty.

Attachements

You can add files related to your withdrawal.

By default no attachement is required to excercise your right for withdrawal.

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