5 - Withdrawal of orders
If you'd like to withdraw one of your existing orders in part or in full, you can do so by filling out either the Order Withdrawal form received with the initial notification email for your order or by filling out the online withdrawal form below.
For filling out the online form, we recommend logging in to your account to make sure your user information in the form are correct and up to date.
For exercising your right to withdraw from the order in full, simply fill out the "Order number", "Customer's name" and "Customer's e-mail address" rows, then choose the first option in the "Declaration of withdrawal" row.
For exercising your right to withdraw part(s) of the order, please choose the second option in the "Declaration of withdrawal" row. Then add the name and quantity of the products you'd like to withdraw from in the following rows (1 product type per row, with the quantity stated, f.e: "Gustav type M4D Messer with beechwood grip, right-handed, 1pc").
If you'd like to withdraw the order of more than five items, but do not want to withdraw your order in full, please contact us via e-mail!
Once all necessary rows are filled out, you can attach files and pictures to the declaration of withdrawal. By default, no attachment is required for the withdrawal of your order.